volume-8-1-paper8
Simulation Model of an Innovative Talking ATM for Blind Users in Nigerian Banking SectorIbrahim A. Lawal , Hadiza Umar Ali, Aminu J. UsmanKeywords: QoS, Talking ATM, Fund Transfer, Deposit and WithdrawalAbstractAn Automated Teller Machine (ATM) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, funds transfers, balance inquiries or account information inquiries. Over time, consumers have come to depend on and trust the Automatic Teller Machine (ATM) to conveniently meet their banking needs most especially for blind users in Nigeria. In this paper a Simulation Model of An Innovative Talking ATM for Blind Users in Nigerian Banking Sector was developed to provides audible instructions so that persons who cannot read an ATM screen can independently use the machine. The Simulating…